Contact Center as a source of Big Data
Ring2Travel 30/01/2024
In the hospitality industry, contact centers play a vital role, managing reservations and providing key strategic information . In addition to answering calls, Ring2Travel analyzes patterns and reasons for lost reservations, allowing hotels to adjust their strategies to increase revenue and improve the experience.
To learn more, read the full article on the ITH blog.
To learn more, read the full article on the ITH blog.