Paraty Tech will present Call Seeker 2.0 at Cancún Travel Mart 2023

Events 04/10/2023
Paraty Tech, leader in technological solutions for the hotel industry, is pleased to announce its presence, this time as an exhibiting company, at the prestigious Cancún Travel Mart 2023, where it will take the opportunity to present for the first time the update of one of its most important tools. successful: Call Seeker. Those attending the event, which will take place from October 11 to 13, 2023 at the Iberostar Selection Cancún, will be able to see this and many other new developments first-hand at Stand 522.

The Cancún Travel Mart is an annual event that brings together professionals from the primarily Mexican tourism industry, providing the opportunity to establish contacts, promote products and services, and learn about the latest trends in the travel and tourism industry. Paraty Tech, the booking engine that currently manages the most beds in the Cancun hotel zone, and which has the trust of brands such as Park Royal Hotels & Resorts, Oasis Hotels & Resorts, Sandos, Barceló, Iberostar, Viva Hotels & Resorts and Wyndham is enthusiastic about this new appearance at the event, as stated by Gina Matheis, CEO of the company:

"Returning to Cancún Travel Mart is a clear symptom of the good evolution of our commercial relations in the country, where we have felt very supported from the first moment, and we are convinced that our ability to continue adding value to the hotels in this destination booming tourism".

Call Seeker 2.0: The definitive tool for hotel call centers

One of the highlights of Paraty Tech's participation at Cancun Travel Mart 2023 will be the presentation of Call Seeker 2.0, the latest version of its innovative call management tool. Call Seeker 2.0 has been designed to help hotels professionalize their telephone service and provide exceptional service to their guests by optimizing and automating voice channel management.

Since its launch, Call Seeker has become one of the most well-received Paraty Tech solutions in the sector. Not in vain, telephone attention in many cases falls to non-specialized departments, such as reception, which will now be able to save time and make the most of very common tasks, such as sending quotes and generating pre-reservations.

Call Seeker, which is integrated with the hotel's booking engine, payment gateway and loyalty program, already supported these functions, which included additional configuration parameters such as manual price modification and locking, availability and the possibility of ignoring space or minimum stay restrictions, in addition to establishing the validity of the quote/pre-reservation.

Now, the new version includes interesting new features, such as multi-property quotes, integration via API with the popular WhatsApp messaging system, and integration with Paraty E-Payments, the technology company's collection system, as Daniel Sánchez explains, Chief Revenue Officer of Paraty Tech:

"Thanks to the new integrations it is now possible, for example, to send a payment link to the guest directly from the platform itself. Call Seeker 2.0 is the best example of how our solutions improve through active listening to the sector. In fact, Many of its new features respond to specific requests from certain hotels or chains, but they will also serve to benefit many other tourist accommodations."

Visit Paraty Tech Stand 522

Paraty Tech invites all attendees at the meeting to visit their stand, number 522, to obtain more information about how their products and services can help, not only to improve efficiency and the guest experience in your hotel, but also to ultimately boosting the increase in direct reservations and, consequently, reducing intermediation costs. According to the words of Milena Castrillejo, Key Account Manager for Mexico and LATAM, "our participation in the fair represents a unique opportunity to meet again with our clients, but also to connect with industry leaders, establish new alliances and demonstrate that our Technology is a living entity that never stops evolving." For more information and to schedule a meeting during Cancun Travel Mart 2023 with Paraty Tech, you can visit their website or write to them directly by email .