2023, a year of growth for Ring2Travel

Corporate 15/01/2024
a person is holding a glass with the number 2023 on it
We are at the beginning of the year, still taking stock of 2023 and focusing on the objectives of 2024. A few days of reflection, thinking about improving and becoming aware of everything we have achieved last year, which is not little.

We tell you about it here, and in the process, you will see the importance of having a Customer Experience Center like Ring2Travel on your team.

In the digital era in which we are immersed, it is very clear that some people prefer and need direct contact, the famous human-to-human , and this is reflected in the 345 hotels we provide services to, spread across Spain, Portugal, Italy, Mexico and the Dominican Republic.

A tangible testimony of the effectiveness of the strategy focused on the customer and the voice channel is the revenue generated, during that period, being €11,347,300.65 . Our focus on the quality of our service makes it our commitment to offer a completely personalized service for each hotel establishment, with our team acting as one of the hotel's own professionals. Becoming a strategic pillar for our clients, in addition to becoming a driving force to increase income through direct reservations.

A year is a long time, 365 days are enough, in Ring2Travel, to answer 441,409 calls , which is said to be early. We operate 24 hours a day and in the different countries mentioned above, offering our telephone solutions to anyone who wants to outsource and have a well-defined strategy for incoming, outgoing calls, emails, chat...

These incredible results represent notable growth compared to the previous year, generating 32.25% more revenue compared to 2022 , reflecting, in this way, the continued confidence of customers in the call center services and their ability to evolve in an dynamic business environment.

We contribute to customer satisfaction, since we are right where they want us to be. At Ring2Travel we serve every day of the year, 24 hours a day and in 5 languages , helping the reception and reservation departments of the hotel establishment. Call overflow, cancellation recovery, prepaid calls, SMS campaigns, chat service, email management, satisfaction suveys... and much more.

This 2024, don't miss the opportunity to obtain incredible results in your direct telephone sales thanks to Ring2Travel , do you dare?