The voice channel as the protagonist of the customer journey
Ring2Travel 26/10/2023
The telephone remains a crucial point in the customer journey , providing personalized attention that facilitates booking conversions, enhances the guest experience, and fosters loyalty. This type of interaction creates a more human and meaningful connection between the hotel and its guests.
To learn more, read the full article on the ITH blog.
To learn more, read the full article on the ITH blog.